Installation guides
On this page we’ve collected all useful guides, to help you get an easy start on your new signage solution.
If you’re having trouble, please feel welcome to contact our support, or find more information in the linked shortcuts.
Smartsign Cloud installation:
Please read and follow these instructions in order to get started with Smartsign on our Cloud-service.
Choose your player:
Install Smartsign Windows Player (PC)
Smartsign WinPlayer x64 Installer (latest) (64bit only)
Smartsign WinPlayer 10.4 Installer (legacy) (legacy)
Smartsign Player requires Microsoft .NET 4.5 or 4.6-4.8.
Full installation guide and FAQ
- Start the installation and follow the on screen instructions.
- After installation, launch Smartsign Player
- EU-users: Input the server address: eu.smartsigncloud.com
AU-users: Input the server address: au.smartsigncloud.com - Give the player a name
- Save
- After a short while you should have a registration code on the screen. Write it down.
Configure your Samsung Smart Signage Screen (Tizen 2016-2022)
Start by powering on the screen, then proceed as follows:
- Select the language that you want to use
- Display orientation, select the appropriate option, landscape or portrait
- Auto power off, select “Off (Recommended”
- Clock Set, Set the date and time
- Network connection, configure your wired or wireless network connection
- Play via, select “URL Launcher”
- Enter the appropriate URL and then select “Done”
EU-users:
Landscape: http://eu.smartsigncloud.com/go/reg
Portrait: http://eu.smartsigncloud.com/go/reg/portraitAU-users:
Landscape: http://au.smartsigncloud.com/go/reg
Portrait: http://au.smartsigncloud.com/go/reg/portrait
Caution! Only use small letters. - Device Name, leave as is, the setting is not used
- Complete. select “Done” to continue
Configure your Samsung Smart Signage Screen (D-Series 2014/E-Series 2015)
Configure your screen using the setup guide. It will launch the first time you power on your screen or you can launch it manually using the remote. [ Menu -> System -> Setup -> PIN (0000) ]
Complete the setup guide to configure your screen for Smartsign.
Using the remote:
- Select the language that you wish to use
- Select Landscape or Portrait mode
- Set Powersave mode to OFF
- Configure your network settings
- Set the Time and Date (not required)
- Select URL Launcher and enter the appropriate URL from below
EU-users:
Landscape: http://eu.smartsigncloud.com/go/reg
Portrait: http://eu.smartsigncloud.com/go/reg/portrait
AU-users:
Landscape: http://au.smartsigncloud.com/go/reg
Portrait: http://au.smartsigncloud.com/go/reg/portrait - Select Done
- Setup Complete, select OK
- Select URL Launcher
Configure your Samsung Smart Signage Screen (MDC-Series)
- Turn the screen off
- Using remote: Press MUTE 1 8 2 and then turn the screen on (factory menu)
- Select Control – Config Option – LFD Config Option – LFD Launcher
a. Set Launcher Mode to ON
b. EU-users: Set Server URL Setting to: http://eu.smartsigncloud.com/go/reg
AU-users: Set Server URL Setting to: http://au.smartsigncloud.com/go/reg
(to access special characters: Select the star and flip pages using ”1/2”) - Press Done
- Turn off
- Turn on
- After a short while you should have a registration code on the screen. Write it down.
Configure your Samsung Smart Signage Screen (MEC/PEC-Series)
- Turn the screen off
- Using remote: Press MUTE 1 8 2 and then turn the screen on (factory menu)
- Select Control – LFD Option – LFD Launcher
a. Set Launcher Mode to ON
b. EU-users: Set Server URL Setting to: http://eu.smartsigncloud.com/go/reg
AU-users: Set Server URL Setting to: http://au.smartsigncloud.com/go/reg
(to access special characters: Select the star and flip pages using ”1/2”) - Press Done
- Turn off
- Turn on
- After a short while you should have a registration code on the screen. Write it down.
Configure your LG webOS screen (webOS for signage 1.2 – 4.1)
For your convenience, we provide instructions and the most common firmware here: LG – Partner Downloads
Please read and follow the installation guide: Full installation guide and FAQ
Use the following URL when asked to input the FQDN setting:
EU-users: http://eu.smartsigncloud.com/go/reg/lg.zip
AU-users: http://au.smartsigncloud.com/go/reg/lg.zip
When you are done you should see a 6 digit code on the screen. Proceed by clicking the link below.
Install Smartsign Android Player on an Android device
(QBIC FHD/BXP, Philips D-, P- and Q-line, Sony, NEC OPS-DRD, Panasonic OpenPort, Iadea XMP-6xxx and others)
1. Please read the installation guide: Full installation guide and FAQ
Direct Download: Smartsign Android Player APK
Optional files: Smartsign Android DPI Help APK
2. Server Adress should be set to:
EU-users: eu.smartsigncloud.com
AU-users: au.smartsigncloud.com
3. After a while you should get a 6 digit code on the screen.
Installation Smartsign Hardware Player (IAdea XMP-3xx/3xxx)
Only use SMIL for older linux based XMP devices. Use Android instructions for newer.
- Enter a USB keyboard in the unit
- Configure the network (WiFi) or plug in the RJ45
- Enter time zone.
- Enter content source:
EU-users: http://eu.smartsigncloud.com/smil/register
AU-users: http://au.smartsigncloud.com/smil/register - Save and exit. Let it run for 60 seconds. A six-digit code is displayed on the screen.
Learn how to configure your ChromeOS devices, implement policies effectively, and ensure your units integrate seamlessly with Smartsign.
Find instructions here: ChromeOS instructions
After installation
You should now have a six digit registration code for your screen. Before you can use the screen you need to add it to your account. Follow the instructions below to do so.
If you don’t have your logon details yet, you should receive them shortly after completing the form at the Smartsign License Portal.
Add the screen to your cloud Account:
- Log on to:
EU-users: https://eu.smartsigncloud.com
AU-users: https://au.smartsigncloud.com - Go to My Devices
- Click Register screen and follow the instructions (bottom right corner)
Claiming licenses & getting started
To start using Smartsign, you first need to sign in and claim your licenses by clicking the link in your order email. Read more about what you need to do to get started with Smartsign for the first time.
License Portal - Advanced license management
The Smartsign license portal provides a clear overview of licenses and usage, and what screens are connected to the licenses. The user can also keep licenses in stock for future activation, or automatic activation on expiration.
Please note that licenses are not automatically activated. The receiver of the license delivery e-mail need to follow the instructions in the e-mail to activate the licenses.
License delivery and setup of new account in Smartsign Portal:
Smartsign Sync:
Smartsign Sync is a client that automatically synchronise files from your computer or network, in to the Media Library in Smartsign Display Manager.
Download the Installation Guide and the client installer below to get started with Smartsign Sync.
Make sure you read the instructions before proceeding with installation of the client.
Important: Smartsign Sync is only available for those using a Pro User Account.
